KM comes out middling, I guess. It ranks 8th in terms of importance, but 22nd in terms of satisfaction. This is obviously of concern, and needs to be addressed. Maybe once KM can be defined, it might stand a better chance of meeting expectations.
In this survey list, though, was a little bit of bizarreness. Amongst other leadership tools like corporate strategy, CRM, Six Sigma, TQM, and all the other usual suspects was this little guy:
RFIDNow, as in love as I am with gadgetry and technology, I cannot come up with any way that RFID can be justified as a management tool in the same class as these others. Am I missing something here? Or have I just being going to the wrong sort of management meetings?
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1 comment:
Nothing confusing about this kmfool. KM is difficult, hence why its satisfaction rating is less than its importance. Defining it won't help - doing it better will help. It's a similar thing to using futures tools - they are not designed to generate easy answers but to help deepen understanding and to connect with others. These aims are more intangible and softer and hence are less easy to tick the box on the satisfaction scale.
And welcome to the blogging world!
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